Shipping

Last updated: August 9th, 2025

Westcoastcrafts is a sole trader based on the western seaboard in Ireland.

We are proud to provide handmade, non-toxic beeswax candles to customers in Ireland, Northern Ireland and the European Union (EU).

This policy outlines how we handle order processing, shipping, returns and refunds in accordance with applicable consumer laws: EU Consumer Rights Directive (2011/83/EU), Irish consumer legislation and UK Consumer Contracts Regulations and our commitment that you enjoy our candles as much as we relish making them.

Shipping Information

Order Processing

• We aim to dispatch orders within 1–3 business days

• You will receive a confirmation email from us, once your order has been sent to you.

• As our products are handmade, please note that processing times may vary depending on the size of your order. For larger orders, a little extra time for fulfilment may be required. We appreciate your patience and support for our handcrafted work!

Delivery Regions

We deliver to:

• Republic of Ireland

• Northern Ireland

• All EU countries

Estimated Delivery Times

• Ireland & Northern Ireland: 1–3 business days after dispatch.

• EU Countries: 3–7 business days after dispatch (please note that this may vary by actual location within the EU).

Shipping Fees

• Shipping fees are calculated at checkout, on the Shopping page in our website, based on both destination and product parcel weight. Our products are shipped using reliable postal or courier services (e.g. An Post, DHL).

• For large orders please contact us directly for large or bulk orders, as we may be able to arrange an alternative courier service to better suit your needs

Duties & Taxes

• No customs duties apply for deliveries to Ireland, Northern Ireland, or within the EU.

Our delivery regions are: Ireland, Northern Ireland and the EU.

If you choose to use a third-party mail forwarding service or have your product(s) order shipped to an address outside of our supported delivery regions, please note:

• Any and all such orders are made at your own risk.

• We are not responsible for any onward lost, damaged, delayed or incorrectly delivered packages once the order has been delivered to the third-party service or domestic forwarding address within our delivery regions.

• We do not guarantee product condition, tracking accuracy or delivery timelines

  beyond our supported delivery regions.

• Returns, replacements or refunds will not be issued for any product orders that are delivered outside our supported delivery regions via forwarding services.

By placing an order via a third-party or freight forwarding address, you acknowledge and accept these terms.