Privacy Policy

Last updated: July 27th, 2025

Westcoastcrafts is a sole trader based in Ireland. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use and store your data when you interact with our social media platforms (website, Instagram and Facebook) or purchase our products directly.

We comply with the EU General Data Protection Regulation (EU GDPR), the UK GDPR, and the Data Protection Acts of Ireland and the UK (for Northern Ireland), as applicable.

1. Who We Are

• Business Name: westcoastcrafts

• Business Type: Sole trader

• Country of Establishment: Ireland

• Email Contact: info@westcoastcrafts.eu

• Postal Address: 77 Camden Street Lower, Dublin Ireland D02 XE80

We are the data controller for personal data collected from customers through our social media platforms and services.

2. Personal Data We Collect

We collect and process the following types of personal data:

• Identity Data – your name, email address, billing / delivery address and phone number.

• Transaction Data – order details, purchase history and payment method (please note, we do not store any card details).

• Technical Data – IP address, browser type, operating system and website usage analytics.

• Marketing Data – your preferences-subject to your consent- for receiving marketing communications.

We do not collect special or advanced categories of personal data (e.g., health or biometric data).

3. How We Use Your Data

We use your data for the following purposes:

Purpose Lawful Basis Under GDPR/UK GDPR

To fulfil orders and deliver goods Contract performance

To send order and service emails Contract performance

To improve our social media platform Legitimate interest

To manage marketing subscriptions Consent

To comply with legal obligations Legal obligation (e.g., for tax/accounting)

4. Sharing Your Data

We only share your data with trusted third parties, including:

• Payment processors (e.g. Stripe, PayPal)

• Shipping providers (e.g. An Post, Royal Mail, DHL)

• Website hosts and email service providers

• Accountants or regulators (if legally required)

All third parties are contractually obligated to handle your data securely and only for specified purposes.

5. International Data Transfers

If your data is transferred outside the EU or UK (e.g. email services or cloud storage), we ensure that:

• The country has an adequacy decision by the European Commission or UK Government, or

• Appropriate safeguards are in place (e.g. Standard Contractual Clauses)

6. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes we collected it for, including:

• Order data: 6 years (for tax / legal obligations)

• Marketing data: until you withdraw consent or unsubscribe

• Technical data: for as long as needed for website security and analytics

7. Your Data Protection Rights

You have the following rights under GDPR and UK GDPR:

• Right to access your data

• Right to rectify inaccurate or incomplete data

• Right to erasure (“right to be forgotten”)

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time

• Right to lodge a complaint with a supervisory authority

Supervisory Authorities

• Ireland: Data Protection Commission (www.dataprotection.ie)

• UK (for NI residents): Information Commissioner's Office (www.ico.org.uk)

To exercise your rights, please email us at info@westcoastcrafts.eu

8. Cookies

Our website uses cookies and similar technologies for basic functionality, analytics, and (if applicable) marketing. You can manage your cookie preferences via your browser settings. For more details, see our Cookies Policy.

9. Security

We use appropriate technical and organisational measures to secure your personal data and prevent unauthorised access or disclosure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this policy or your data, please contact:

westcoastcrafts

Email: info@westcoastcrafts.eu

Address: 77 Camden Street Lower, Dublin Ireland D02 XE80

Cookies Policy

Using our website

Our social media platforms (website, Instagram and Facebook) use cookies to improve you experience and to provide tailored information.

We will ask you for your consent to use cookies on our website as required by GDPR and UK

GDPR.

What are cookies?

Cookies are text files stored on your computer so when you visit a website it can remember who you are. Using cookies allows websites to remember your preferences and behaviour which enables websites to improve your experience.

Cookies can be set by the owner of the website or in some cases by third party services the website owner allows to present or store other information or provide other functionality such as data analytics.

How are they used on this site?

Cookies are used to improve the functionality of our website. We use cookies to improve your experience.

We also use cookies to remember your preferences and to prevent you from re-submitting information already provided.

We may also use cookies set by third parties for other functionalities such as data analytics and improved targeted advertising.

Managing & Removing Cookies

Should you change your mind in the future you always have the option of removing cookies

from your browser. Please use the below links depending on your browser:

• google.com

• internetexplorer.com

• firefox.com

• safari.com

• opera.com

Credit: created by irishsmallbusiness.ie